Terms and Conditions

by | Jun 23, 2021 | Uncategorized

Terms and Conditions

 These terms and conditions apply to all participants on our courses. 

 

 

 

Attendance and courses  

 

 

 

  • A place on the Cube Group Training Limited course is subject to review of the application by the Cube Group Training Limited, and is not transferable to another individual.
  • A participant on our course undertakes to attend the full course.
  • If a participant, having started the course, then withdraws from the course for any reason, it is not guaranteed that the participant will be allowed by Cube Group Training to resume attendance.
  • If a participant misses any part of the course due to absenteeism, this may affect whether Cube Group Training Limited confers graduate status upon the participant.
  • Cube Group Training Limited retains the right to change the advertised agenda for Cube Group Training Limited courses or events without notice to the participants.
  • Cube Group Training Limited will make every effort to give participants reasonable notice in advance if the venue for an event is changed.
  • If your first language is not English, you will need to consult the training centre for further details of English proficiency requirements. 

 

 

 

Disability or medical condition(s) 

 

 

 

  • Any applicants with any disability or medical condition may wish to draw this to the attention of the department concerned.  Such information will be treated in confidence and is only requested in order that the College may offer advice on what facilities are available for students with disabilities or special medical conditions. 

 

 

 

Conduct during the course 

 

 

 

  • When booking and paying for a Cube Group Training Limited course or event venue, Cube Group Training Limited is acting as an agent on the participants’ behalf. Participants will be subject to the terms and conditions of the venue.
  • It is the participant’s responsibility to ensure that while attending the Cube Group Training Limited course and while on any third party premises he or she does not behave in an improper or disorderly manner or in a way which risks or causes damage to property, or in a way which is in breach of the terms and conditions of those premises.
  • In the event of such improper behaviour, Cube Group Training Limited will have the right to require the participant to withdraw from the course. In such circumstances, Cube Group Training Limited will be entitled to retain the course fee.
  • The participant will also be liable to indemnify Cube Group Training Limited for any expenses or other liability it incurs or suffers as a result of any such improper behaviour.
  • All participants are expected to abide by the Cube Group Training Limited Conventions (see www.cctvdvrsystem.co.uk). 

 

 

 

Payment terms

  • Attendance on Cube Group Training Limited course is conditional on receipt in full of the course fee by Cube Group Training Limited prior to the start of the course. (This condition also applies in the case of a part fee agreed for a participant who has demonstrated a clear need for financial assistance.)
  • The invoice will be issued as soon as the participant has been accepted on the course.
  • The person who has signed or digitally viewed the application form agrees to these terms and conditions, and has the authority to do so. In the event he/she is not so authorised, he/she will be personally liable for payment of the agreed fee. 

 Cancellation and refunds

 Notice of cancellation must be received in writing by post, email or by fax and is subject to the following terms: 

 

  • Where notice of cancellation is received fewer than 30 days prior to the first day of the course, the payer will be liable for 100% of the course fee.
  • Where notice of cancellation is received between 30 and 56 days prior to the first day of the course, the payer will be liable for 50% of the course fee 
  • where notice of cancellation is received more than 56 days prior to the first day of the course, Cube Group Training Limited will make a full refund of the fee paid
  • No refund of fees will be made for absence due to illness or for withdrawal during the course for any reason.

 Re-registration Policy 

 

 

  • It is at Cube Group Training Limited’s discretion to agree with the participant the hours/days required to complete the course (e.g. attending the balance of events, or re-starting the course in its entirety)  in order to be able to achieve graduate status. 
  • Participants wishing to defer their place and re-register under this policy will be required to complete a short re-registration form outlining the circumstances and context of their request.
  • The participant’s re-registration form will be considered by the Advisory Group, using the application criteria.  Cube Group Training Limited cannot guarantee that an application to defer and re-register will be successful. 
  • In cases where a participant wishes to defer their place before the course they have been originally accepted onto has even started, the re-registration fee policy only applies where the request is received fewer than 30 days prior to the first day of the course (hence the full fee for the original course is due in full). 
  • Participants can only defer and re-register a course of the same type.  Requests to defer and re-register onto a different course may incur a high fee.
  • The 15% re-registration fee can be waived in exceptional circumstances at Cube Group Training Limited’s discretion. 

 Postage and other changes

 

 

 

  • Upon the successful completion of the course, you will be awarded with a certificate. It may take at least 10 days for the certificate to arrive. 
  • ​We will only post certificate(s) to addresses which you have provided to us. ​
  • We will only post your certificate by 2nd class Royal Mail recorded delivery, if you require the certificates to be sent via recorded delivery, you should provide us with a self-addressed and stamped envelope.  Please contact us for details of the certificate.
  • We offer a replacement certificate where the original issued certificate has been lost, misplaced or damaged. You should pay an administrative fee of £50.00 to get a replacement certificate.
  • Your certificate can only be amended if your name changed during the time of study. 

 

 

 

Data protection

The information you provide in this form will be used solely for dealing with you as a learner of Cube Group Training Limited.The company has a Data Privacy Policy which can be found at http://learninstallation.co.uk/home/website_privacy_policy/. Your data will be stored and used in accordance with this Policy.

 

 

 

  • The company may wish to publish a handbook, course brochures, yearbook or directory. This would include the learner’s name, course that you have studied and date you have completed the course. This may be published in either electronic or paper versions. 
  • Please be aware that if you later decide to withdraw consent to your contact details being published it will not be possible to remove your contact details from printed material until such time as the next edition of the handbook is printed, which will be on a yearly basis.
  • The company may arrange for photographs or videos to be taken of course activities and published on our website or social media channels to promote the company.
  • By agreeing to your images being used, you agree to assign any copyright or any other right of ownership of these images to the company.
  • We will use your contact details to send you information relating to the course and to request feedback
  • We may publish your name, job title, employer organisation and course attended as part of our promotional materials.
  • We may also use your contact details to send you information about other courses and activities we offer. 
  • We may publish your contact details to the members of your participant group as part of the information distributed prior to the course. 
  • We may publish your contact details including email address to graduates of Cube Group Training Limited worldwide and to members of the Cube Group Training Limited advisory groups in the Cube Group Training Limited graduate directory.
  • Except in connection with the activities described above or where required to do so by law, we will not disclose your data to third parties without your permission.
  • Cube Group Training Limited takes all reasonable precautions to prevent the loss, misuse or alteration of your data.